Chubb monitors more than 150,000 alarm systems in the UK alone

Chubb is available 24 hours a day, 365 days a year to alert keyholders and initiate a Police response (within agreed
customer guidelines).

The Chubb Keyholding Service forms a vital link in the continued protection of your premises.

The Chubb Monitoring service is on hand to alert keyholders and to initiate a Police response 24 hours a day, 365 days a year.

With a range of alarm signalling methods, such as basic digital communicators or secure monitoring with radio GSM back-up, Chubb intruder and panic attack alarms are designed to be monitored, and this is essential for alarm verification, initiating an appropriate response and for making remote diagnostic checks.

Those who choose to monitor have the competitive advantage:

• Reduced false alarm rates
• Lower costs
• Business efficiency improves
• Better staff morale

Furthermore customers who choose to connect their systems to a Chubb Alarm Receiving Centre will benefit from being served by the UK’s number one alarm monitoring business – a company with more than 30 year’s expertise and still at the leading edge of technological development.

Alarm Monitoring

Our unique service manages and controls your alarm system data. With a secure network, 128 bit encryption, firewall protection and quad redundancy backup protection, customers benefit from peace of mind knowing that should a monitored intruder or panic attack alarm generate a confirmed alarm, Chubb are in a position to respond immediately by alerting a keyholder and if necessary the Police.

Chubb also complies with the National Security Inspectorate (NSI) for False Alarm Management. Our proactive approach minimises false alarm activations and system faults.

SmartResponse Service

A step up from an audible alarm, SmartResponse transforms a 'bells only' alarm to a fully monitored system on keyholder response.

• If the alarm is triggered, our automated service will automatically notify a nominated keyholder.
• The keyholder simply accepts the alarm allowing them to take control of the situation.
• Easy to install, without the need to be DD243 compliant.

Remember, this is a monitored system on keyholder response, and will not generate a Police response.

Upgrade your existing 'bells only' alarm or a system incorporating a speech dialer, to a SmartResponse solution.

The service can also be used for monitoring freezer and environmental alarm notification needs.

SmartPAC Service

SmartPAC is a web-based product that gives corporate customers an opportunity to gain full control of alarm activation data online, in real time, accurately and confidently.

This secure service is offered by Chubb and allows security staff to take complete control of their sites' monitoring security requirements.

click here to log onto 'smartpac'

Customers can view/change/report on all aspects of their monitoring security, across all their sites, and SmartPAC even offers the flexibility to make keyholder amendments at the click of a mouse.

The system offers:

• Easy access to your alarm history
• The ability to carry out remote resets and tests under your control
• Improved management of false alarms
• Instant access, peace of mind

Are you a corporate customer requiring SmartPAC authoristion?

SmartPAC users are required to have authorisation from Chubb before you proceed and you are strictly limited to the use set out within that authorisation.

To obtain an application form, or for any queries relating to your SmartPAC access, please contact our help desk on 0870 240 0481.

CLICK HERE TO OPEN A 'SMARTPAC OVERVIEW' (Requires Flash Plug-in)

click here to 'contact us'

click here for more details of the 'Chubb keyholding service'