Alarm Monitoring connects your automatic fire detection system to an alarm receiving centre, enabling them to call the emergency services within seconds of a detector going in to an alarm condition

Chubb's FireCARE service utilises the BT redcare intelligent alarm signalling service

Every second saved through early warning could make the difference to your site's ability to recover from a major fire

Deliberate fires are the single largest cause of major fires in the UK, and typically happen when premises are unoccupied 

Fire acts fast.... so does FireCARE.  Chubb's fire alarm monitoring service, FireCARE, connects your automatic fire detection system to our alarm receiving centre.  Once a fire is detected, the alarm sounds, and a digital signal is sent to our alarm receiving centre within seconds, enabling them to call the emergency services immediately.

 Download our FireCARE Brochure here

getting connected

BT Redcare

Chubb's FireCARE service utilises the BT Redcare intelligent alarm signally service.  Unlike digital communicators, you do not need a dedicated telephone line for FireCARE.  All that is required is a normal BT analogue or broadband telephone line that isn't used for ISDN.  It can even be enabled on a fax or modem line using a MCD connection box.  Chubb will make all the arrangments with BT redcare on your behalf, once an order has been placed.

Alarms monitored 24 hours a day, 365 days a year

67% of all major fires occur at times when buildings are closed or unoccupied - after 6pm.  If your fire alarm system is not monitored, vital minutes can pass before a ringing bell gets noticed, if at all.  Every week in the UK, there are 2100 arson attacks, of which 20 schools are damaged or destroyed by arson.  By reducing the time it takes for the fire and rescue services to arrive and start tackling a blaze lessens the threat to life, property and business continuity, essential if your premises are empty or vulnerable to the risk of arson.

A requirement of BS5839

In Autumn 2002, the British Standard relating to the Installation and maintenance of fire alarms (BS5839) were revised, and now include recommendations that Fire detection and alarm systems installed the the protection of property, known as category "P" systems, should have some means of automatic transmission of a fire signal to an alarm receiving centre. 

My fire alarm is monitored through the BT Redcare on my intruder alarm, so do I need separate monitoring?

Fire alarm systems need to have a separate redcare connection in order to comply with the requirements of the British Standard for Fire Alarms, BS 5839.  Intruder alarms do not have battery back up times expected of a fire alarm system, and are rarely installed with fire rated cables. Also, a fire alarm system should be continuously monitored as a fire can occur at any time, and an intruder system may not be connected at certain times of the day.  Chubb always recommend was has been determined as best practice in the industry, and as such, do not recommend that you dual monitor fire and security signals through one redcare channel.

How do I start monitoring my Fire Alarm?

Even if Chubb does not service your fire alarm, we can still manage the monitoring of your system.  To get connected, download the FireCARE brochure off this page, and complete the form and return to us.  Alternatively, call 0121 521 4204 to arrange fire alarm monitoring on your system.